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As pressure mounts due to globalization and demanding consumers, companies are struggling to find effective, cost-efficient solutions to support and expand application environments. At the same time companies have to work hard to find and keep the best people. They have to pay them fairly, give them challenging work, and provide them with first-class support – all with a sharp focus on the bottom line. KEDA understands that companies may have different levels of need, and has solutions for these challenges. In our scalable approach, KEDA manages all or part of our customer’s existing systems and applications. We provide functional and technical expertise to accomplish most technical tasks and run their applications without actually outsourcing their internal processes.
1. RESOURCE OUTSOURCING
In this area, we outsource appropriate resources to meet the specific needs of the customers like Business Analysis; Coding; System Integration; and Project and Program Management.
2. OPERATION AND SUPPORT OUTSOURCING
In this area, station our staff to handle the operational and support aspect of an organization in the most cost-efficient and time-effective manner. One example is the processing of the payroll functions or provision of internal technical support against a pre-defined SLA.
3. SYSTEM SUPPORT AND MAINTENANCE SERVICES
This is basically the provision of application technical support and maintenance over a specific period of time with an agreed SLA that keep your software running.